This page exists to help you evaluate any company that claims it can help with your timeshare — including us. The questions and tools below work on everyone. Use them.
These four steps take about 10 minutes and use only free, publicly available databases. Run this process on every company you're considering — including the one whose website you're reading right now.
If a company can't survive these checks, don't give them money.
Go to the FTC's website and search the company name. Look for enforcement actions, consent orders, or ongoing investigations. The FTC has brought cases against dozens of timeshare exit companies. If they're on this list, walk away.
Search your state's AG consumer complaint database for the company name. Also check the state where the company is headquartered. Multiple complaints or formal actions are a clear warning sign.
Any company that claims to use attorneys should be able to show you what their legal analysis actually looks like. Not a brochure. Not a testimonial. An actual report with specific statute citations, violation categories, and a legal recommendation. If all they have is a sales presentation, that's your answer.
A simple Google search often reveals more than formal databases. Look for consumer forum posts, Reddit threads, and news articles. Be cautious of results that seem planted or overly positive — some companies create fake review sites to suppress negative results.
These are the questions that separate legitimate services from the companies that have cost consumers over $700 million. Ask them out loud. Demand specific answers. If you get vague responses, pressure, or deflection — you have your answer.
This is the single clearest indicator. If a company asks for $5,000–$13,000 before reviewing your contract, before showing you any analysis, before demonstrating that they can actually help — that's the model the FTC has documented as deceptive. The entire economic incentive shifts the moment they have your money. A company that does real legal work should be willing to show you that work before you pay.
Ask for a sample report. A real legal process produces real documents — detailed analysis, specific statute citations, identified violations, financial projections, a legal recommendation. If all they can show you is a glossy brochure and a list of promises, there's nothing behind the sales pitch. The work product is the proof.
There's a difference between showing you a sample and actually doing the work on your case. A legitimate process reviews your specific contract, identifies the specific violations in your sale, and shows you the findings — before you commit financially. If they want payment before they've even looked at your documents, they're not selling legal services. They're selling hope.
Vague promises to 'negotiate with the resort' or 'get you out' mean nothing without legal substance. A real attorney-led process identifies specific statutes — state consumer protection acts, Truth in Lending Act violations, rescission period failures, securities registration issues. If they can't name the laws, they don't have a legal strategy.
No attorney can guarantee a legal outcome. It's not possible. Anyone who guarantees cancellation before reviewing your contract is using a sales tactic, not offering legal counsel. What a legitimate process can tell you is whether your contract contains identifiable violations and what legal basis exists for action. That's honest. A guarantee is not.
This is the most financially destructive advice in the industry. Stopping payments leads to default, collections, credit damage, and potential foreclosure. It does not lead to cancellation. Any company that advises this is prioritizing their process over your financial safety. A real attorney-led process works while you maintain all payments.
You should know exactly what you'll pay, when you'll pay it, and what happens if the process doesn't work — all in writing, before you agree to anything. Vague answers about fees, verbal promises about refunds, or pressure to sign quickly are all signals that the fee structure won't survive scrutiny.
This is the question most people forget to ask. If the company doesn't achieve your exit, what happens to your money? Is there a written refund policy? Under what conditions? With what timeline? If the answer is vague or the contract doesn't address failure at all, you're absorbing 100% of the risk while they absorb none.
The term "timeshare exit" was created by the predatory industry itself. Legitimate legal services describe themselves as law firms providing consumer protection legal services — because that's what they are. The language a company uses tells you which world it comes from.
This might be the most revealing question of all. A company that only talks about success — guaranteed results, thousands of happy clients, 100% track records — is selling you a story. A company that can tell you specifically why some cases don't qualify, what the risks are, and under what circumstances they'd turn you away is showing you something scam companies never will: honesty about limitations.
Download the complete checklist as a printable PDF. Use it in every conversation with every company you evaluate.
Instead of answering each one individually, here are the three things that make our model fundamentally different from what you've seen before.
Your case gets a full legal review and a detailed fraud analysis report — documenting specific violations, financial exposure, and a legal recommendation — before you make any financial commitment. You see the evidence. Then you decide.
Our contract includes a written performance guarantee. If we don't achieve your exit within the agreed-upon period, you're eligible for a refund. That's in writing before you sign. We accept that risk because we're selective about the cases we take.
Not every timeshare contract has violations. Not every case qualifies. When yours doesn't, we tell you why — clearly — and you pay nothing. We turn away cases we can't win. That's how you know the cases we accept are real.
The report is the proof. It's not a brochure. It's a legal document with specific statute citations, identified violations, and a financial analysis. No company that's running a scam produces this document — because producing it requires real attorneys doing real work.
See what the report looks like →The case review is free and carries no obligation. If your contract doesn't have actionable violations, we'll tell you — and you'll have learned something about your situation either way.
No pressure. No urgency tactics. No "limited time" nonsense. Take whatever time you need to evaluate us, think it through, and decide.
Request a case review →